Signing in and account security
Create an account, recover access and manage your sign-in methods.
Sign in or create an account
Sign in with your email and password, or choose Google or Discord when available. New to Plotchi? Choose Create an account to verify your email and set a password. You can also choose Email me a code instead, then enter the six-digit code or open the link in your inbox. If your email is on another device, enter the code on the device where you want to sign in.
Link to this sectionSet or reset your password
Choose Forgot password? on the sign-in page, or Set password in Settings → Security & sign-in if you have only used email sign-in before. Verify your email, then choose a password of 15–128 characters. If you use an authenticator, you will need its code or a recovery code too. Saving a new password signs out your other sessions.
Link to this sectionMissing, expired or used code or link
Check your spam folder and the email address on the confirmation page. After the countdown, choose Resend email, or Use a different email to correct your address. Use the code from your newest email. Codes and links expire after 15 minutes; using either completes that sign-in request. If you’ve tried several times, wait a few minutes before trying again. Never share a sign-in code or link.
Link to this sectionAuthenticator codes
If you have enabled an authenticator, enter a current code from your authenticator app when prompted after signing in or before a sensitive account change. You can use an unused recovery code if you cannot access the app. Keep recovery codes private and stored separately from your device. Contact Support if you have lost both the app and your recovery codes.
Link to this sectionChange your email or sign-in method
Open Settings → Security & sign-in. To change your email, confirm the change from both your current and new inboxes, then sign in again on your devices. You can also connect or disconnect the sign-in providers shown there. Contact Support if you can no longer access your email.
Link to this sectionManage signed-in devices
In Security & sign-in, review Active sessions and sign out a session you don’t recognise, or choose Sign out other sessions. Save your work on those devices first. If you suspect someone else has access, secure your email or connected sign-in account and contact Support.
Link to this sectionSuspended accounts
Use Account access from the sign-in page to view the decision, appeal or request your data. Contact Support if you cannot complete that process.
Link to this section